Privacy Policy

Last updated: October 22, 2026

Ohana Bridal (“we,” “us” or “our”) respects your privacy. This Privacy Policy explains what information we collect when you visit ohanabridalaz.com, book an appointment, sign up for our emails or contact us, how we use it and the choices you have.

Information we collect

Information you give us. When you book an appointment online or in store, complete our bridal interview, order a gown, schedule alterations, join our email list, reserve an event or contact us, we may collect:

  • Your name, email address and phone number
  • Your wedding date, venue, budget, party size and dress preferences
  • Answers you share in our bridal interview or event forms
  • Details about your gown order, measurements and alterations
  • Anything else you choose to include in a message to us

Information collected automatically. When you browse our website, we and our service providers may automatically collect information such as your IP address, browser and device type, the pages you view, how you arrived at our site and general location (city or region). This is collected using cookies, pixels and similar technologies described below.

How we use your information

  • To schedule, confirm and prepare for your bridal appointments and alterations
  • To respond to your questions and requests
  • To send appointment reminders and updates by email, phone or text message
  • To send our newsletter, new arrivals, events and special offers if you sign up
  • To understand how visitors use our website and improve it
  • To measure and improve our advertising
  • To protect our website and business and to comply with the law

Cookies, analytics and advertising

Our website uses cookies and similar technologies, including:

  • Google (Google tag, Google Analytics and Google Ads) to understand website traffic and measure the results of our ads
  • Meta Pixel (Facebook and Instagram) to measure and improve our ads
  • WordPress.com / Jetpack statistics to see basic site traffic

These tools may collect information about your visit and use it to show you relevant ads on other websites and apps. You can control cookies through your browser settings and learn more or opt out of personalized advertising through Google Ad Settings, Meta Ad Preferences and the Digital Advertising Alliance.

Services we use

We rely on trusted third-party providers to run our business. They process your information on our behalf under their own privacy policies:

  • BridalLive for online appointment booking, our bridal interview and our customer records, where we keep details about your appointments, gown orders and alterations
  • MailerLite for our email newsletter (with Google reCAPTCHA to prevent spam sign-ups)
  • Jotform for event reservations and other forms
  • WordPress.com and WooCommerce to host our website and gown catalog
  • Trustindex to display our Google reviews and Instagram to display our feed

We do not sell gowns online or collect payment card information through this website.

How we share information

We do not sell your personal information. We share it only with the service providers listed above to operate our business, when required by law or to protect our rights, or with your permission.

Your choices

  • Emails: You can unsubscribe from marketing emails at any time using the link at the bottom of any email.
  • Texts: You can reply STOP to opt out of text messages. Message and data rates may apply.
  • Cookies: You can block or delete cookies in your browser settings, though some features may not work as intended.
  • Access or deletion: You can ask us what information we have about you, or ask us to correct or delete it, by contacting us below.

How long we keep information

We keep your information for as long as needed to provide our services, maintain our appointment and alteration records, and meet legal and accounting requirements. When it’s no longer needed, we delete it or keep it in a form that no longer identifies you.

Security

We use reasonable measures to protect your information, but no website or online service is completely secure, and we cannot guarantee absolute security.

Children’s privacy

Our website is not directed to children under 13, and we do not knowingly collect personal information from children under 13. If you believe a child has provided us information, please contact us and we will delete it.

Links to other websites

Our website links to other sites, such as designer websites and social media. We are not responsible for the privacy practices of those sites, so please review their policies.

Changes to this policy

We may update this Privacy Policy from time to time. When we do, we’ll post the new version on this page and update the date at the top.

Contact us

If you have questions about this Privacy Policy or your information, contact us:
Ohana Bridal
645 N Gilbert Rd, Ste 174-176, Gilbert, AZ 85234
Email: aloha@ohanabridalaz.com
Phone: (480) 590-4644